Intelligent AI to increase your EV charging network uptime and charge success rates

Our AI-powered system monitors your chargers 24/7, ensuring that they are always in the best possible condition. If a charger is predicted to fail or go offline by our intelligent machine learning models, our system will alert you so you can take action before it affects your network uptime and charge success rates.

Supported by leading EV charging systems, funds and educational institutions:

1. Reset Overview

Effortlessly manage all chargers in need of a reset in one place

With our Reset Overview, you can manage all your chargers in need of a reset, in one place, whether they are reset manually or automatically. The overview shows faulted chargers, as well as those predicted to fail or go offline in the near future, allowing you to stay ahead of potential issues.

2. Await

Observe and monitor recently handled chargers to ensure they are working as expected and prevent fault-reset loops

Keep track of chargers post-reset, ensuring they successfully connect to the network and charge vehicles before being removed from the overview. This helps prevent fault-reset loops, where chargers are reset, assumed to be working, only to fault again, repeating the cycle indefinitely. Chargers that repeatedly fail after reset are automatically added to the Dispatch Technician or Investigate view, ensuring quick and effective resolution.

3. Dispatch Technician

Ensure chargers are repaired or replaced efficiently

The dispatch technician view shows chargers that have gone offline, faulted in multiple sessions or have gone directly from reset to faulted state. This view allows you to quickly and easily dispatch a technician to the charger, and features an aggregated location view, showing if multiple chargers need a technician in a specific area, allowing you to plan your resources efficiently.

4. Investigate

Investigate chargers that are predicted to fail

With this view, you gain a detailed overview of chargers that are predicted to fail or have shown decreased performance over the past period, allowing you to take action before they affect your network uptime and charge success rates.