Charger Health is now fully compatible with your preferred ticketing systems — such as Zendesk, HubSpot and Salesforce.
Our agentic infrastructure automatically:
- Creates tickets in real time
- Assigns tickets to the right team
- Updates tickets with relevant data
- Documents the entire workflow
- Creates enriched tickets for on-site maintenance
- Escalates tickets when needed
- Closes tickets when resolved
so your ops team can do more with less. From issue detection to resolution, the entire workflow is automated and documented inside the tools you already use.
2x productivity
Cases are created with the right context, routed correctly, and kept in sync as our agents handle detection, diagnosis and resolution. That means a single source of truth for every operational case and a clearer audit trail for your network.
It also means a 2x productivity boost for your ops team. The automation of these workflows has resulted in operations teams using 50% less time per incident on average. And with the entire workflow automated and documented, there's no more back-and-forth between Charger Health and your helpdesk.
It's a step toward a new level of AI-powered Operations & Maintenance for EV charging networks — one that fits into how you already work.