Lumina AI | Agentic EV Charging Operations

From Manual to Automatic

Built for fast-moving operations teams

Increase revenue, while reducing costs.

18%

Increased kWh output

Find hidden utilization issues and resolve them before they cost revenue.

Operational capacity

Agents handle routine work so your team can focus on what needs a human.

83%

Reduced MTTR

Mean time to resolution drops when detection, triage, and action run automatically.

Statistical Models

Agents act on triggers from custom-built ML models; each one designed specifically for the use-case. Deviations and anomalies are detected relative to dynamically calculated baselines, ensuring instant identification and transparent root causes.

Model baseline

Expected behavior Deviation detected

Ticket Created: Inactivity Deviation Observed Ticket Created: Power Drop Observed

End-to-end Automation

From ticket creation and escalation, to proactive reboots or on-site dispatch, our agents integrate directly into any system, allowing for full automation of your operational workflow. No need for platform change.

Live workflow updates

Configurable AI Agents

Lumina is built for configuration. Create, edit and deploy AI agents; defining rules and designing workflows, so that worker agents identify events and execute actions automatically for you, based on your exact needs.

Custom alarm

Workflow

API-First. Custom Always.

Plug and play

Connect to any CPMS, backend, or ticketing system and start monitoring immediately.

Automated actions

Automatically reboot chargers, send emails or manage tickets based on detected issues.

Custom configuration

Set thresholds, limits and conditions for alerts & workflows without writing code.

Dynamic performance baselines

Each connector, charger and site gets its own performance baseline computed for every performance parameter.

Root cause visibility

Every alert links directly to session data, metrics, and logs. AI contextualizes the issue for you.

Instant alerting

From charger event to ticket creation in under 60 seconds. Fix issues before drivers complain.