The agentic operations platform
Lumina provides the decision layer of agents for the orchestration of operations across large-scale EV charging networks
AI-Native Operations System
Providing our software for:
Build AI agents that operate for you
Ops teams orchestrate. Agents operate.
Define the rules and workflows, then let worker agents identify events and execute actions automatically.
Operations first. Not only.
Operations Team
Build, configure and deploy AI agents to operate the network with exact instructions. Apply your domain knowledge directly to an agent — define rules and workflows — and watch it operate like you, for you.
Support Team
Instantly access AI diagnostics for any charger in the network via AI chat as soon as someone calls or writes. Agents can also handle customer tickets themselves.
On-site Team
Field technicians use the Lumina mobile app to access service history, issue context, or chat with the operations team while they are out on site.
Management Team
Create and see analytics, chat with your data, or schedule automatic reports directly from the platform as you manage the network.
Operators using Lumilab
Agents that surface issues standard monitoring misses, to increase kWh output
Operational automation at enterprise scale, to more than 4x ops output for the network
Unified operations system for multiple teams and tenants, to simplify network operations