The agentic decision layer
Lumina provides the decision layer of agents for the orchestration of operations across large-scale EV charging networks
AI-Native Operations System
Providing our software for:
Build AI agents that operate for you
Ops teams orchestrate. Agents operate.
Define the rules and workflows, then let worker agents identify events and execute actions automatically.
For operational moments across any team
Support Team
Support teams can instantly access AI diagnostics for any charger in the network via an intuitive AI chat, as soon as someone calls or writes. AI can also handle the customer tickets itself.
Operations Team
The ops team can build, configure and deploy AI agents to operate the network with exact instructions. Apply your domain knowledge directly to an agent and watch it operate like you, for you.
On-site Team
Field technicians can use the Lumina mobile app to access service history, issue context or chat with the operations team while they are out on site.
Management Team
Create and see any analytics, chat with your data or schedule automatic reports directly from the platform as you manage the network.
Operators using Lumilab
Agents that surface issues standard monitoring misses, to increase kWh output
Operational automation at enterprise scale, to more than 4x ops output for the network
Unified operations system for multiple teams and tenants, to simplify network operations
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Lumilab on your stack: integration, workflows, and rollout in one session.
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